Refund and Cancellation Policy
Effective Date: October 21, 2023
1. Introduction
ReviveMotion Fitness is committed to providing clients with the best care and service. I understand that circumstances may change, and you may need to cancel your purchase. To ensure transparency and fairness, ReviveMotion Fitness has established this Refund and Cancellation Policy.
2. Refund Eligibility
Refunds are offered under the following circumstances:
2.1 Change of Address: If you have moved to a different state or location, I will consider your request for a refund, provided that you have not received the service, and the change of address is the reason for the cancellation.
2.2 Medical Condition: In the event of a medical condition that prevents you from using the service, I will consider your request for a refund. I reserve the right to request supporting documentation, such as a medical certificate, to process the refund.
2.3 Other Reasonable Explanations: I understand that unexpected situations may arise. If you have a reasonable explanation for requesting a cancellation and refund, please reach out to discuss your specific circumstances.
3. Refund Process
To request a refund, please follow these steps:
3.1 Contact ReviveMotion Fitness: Send an email to revivemotionfitness@gmail.com and provide a detailed explanation for your cancellation request, including any relevant documentation.
3.2 Evaluation: I will evaluate your request and may request additional information to assess your eligibility for a refund.
3.3 Refund Approval: If your request is approved, your refund will be processed within 7-14 business days. Refunds will be issued using the same payment method you used for the original purchase.
4. Exceptions
Please note that certain services may have specific terms and conditions that affect their eligibility for refunds. It is essential to review any product-specific refund policies before making a purchase.
5. Contact Information
If you have any questions or require assistance regarding our Refund and Cancellation Policy, please contact revivemotionfitness@gmail.com.
6. Policy Updates
ReviveMotion Fitness reserves the right to update and amend this policy as needed to ensure its fairness and effectiveness. Any changes will be communicated through the official website and other relevant channels.
We appreciate your trust in ReviveMotion Fitness, as I aim to provide a flexible and understanding approach to cancellations and refunds. Your satisfaction is a priority, and I am here to assist you with any concerns or requests.